REFUND POLICY

At MuhamedDisposable.com, we value your satisfaction and aim to provide only authentic, high-quality Muha Meds disposables. Please review our refund and return policy before making a purchase.

🔁 All Sales Are Final

Due to the nature of our products (consumable and disposable vape items), all sales are final. For health and safety reasons, we do not accept returns or exchanges on any used or opened products.

✅ Refunds (If Applicable)

We may offer refunds or store credit under the following conditions:

1. Wrong Item Received

If you receive the wrong product, contact us within 48 hours of delivery with:

  • Your order number

  • A clear photo of the item received

  • A photo of the packaging and shipping label

We’ll verify and resolve the issue by either reshipping the correct item or issuing a refund.

2. Damaged or Defective Products

If your product arrives leaking, broken, or defective:

  • Contact us within 72 hours of delivery

  • Provide photos or video evidence of the issue

Once approved, we’ll issue a replacement or store credit.

3. Missing Items

If your package arrives incomplete:

  • Notify us within 48 hours

  • Include photos of the box, contents, and packing slip

We will investigate and send any missing items if verified.

❌ No Refunds For:

  • Opened, used, or tampered products

  • Orders placed with incorrect address or customer error

  • Delays caused by shipping couriers or customs (but we’ll support you in tracking)

  • Vapes that become clogged after use (a known issue with oil-based disposables)

📩 How to Request a Refund

Message us at +1(213) 866-2587 with:

  • Your full name & order number

  • A detailed explanation of the issue

  • Clear photos or video as proof

Our support team will review your case within 24–48 hours and provide a resolution.

💡 Tip: Always record your unboxing

To speed up any refund or replacement process, we recommend taking a quick video when opening your package.

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